![]() ![]() Select the My Account icon in the top menu bar, then MyHoliday. You may have the correspondence or cancellation invoice there.Įither select Customer Support in the top menu bar, then MyBooking - or. We are not trying to catch you out but the who did what and when will then depend on next actions or even what money can be recovered.Īt this stage other things to check regarding the cancellation paperwork that you mentioned has not been forthcoming -įrom the website, check your booking/account. Perhaps think back again at the chain of events and actions taken. If THEY said that they had to cancel your holiday then you should receive a full refund, although judging from others this might come in a couple of tranches (hotel, transfers, air) when they either receive the money back themselves or concede that they need to pay. Hello Team, It is with regret that we have to relocate your booking due to operational reasons. Request you to kindly find below mail details received from Hotel supplier, awaiting for your acceptance. ![]() ![]() If YOU initiated the cancellation, perhaps in the belief you had no flight to reach your holiday destination, Teletext may view as a self initiated cancellations and normal booking terms and conditions would apply regarding financial penalties and loss. Hi all, advice needed please, we booked via Teletext Holidays for May 16th, visiting Turkey, holiday provided by Jet2. In post #365 you said “I initiated the cancellation” in post #369 you say “they cancelled the holiday”. Worth being clear Linda as the advice, next steps and outcome may differ depending on who was seen to cancel. ![]()
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